popcorn: Providing Friendly Customer Support
Helping you every step of the way
What can you expect from popcorn's customer support?
You want to get on with running your business – the last thing you need is a software problem you just can’t work out.
At the heart of our customer service policy is empathy. We understand what it’s like to be on the other end of the phone – that’s why we pride ourselves on being friendly, available, and educational, no matter what your problem is.
- Getting Started page
- Email support
- Ticketing system
- Simple, quick How To videos
- Quick advice
- Phone support (for Nurturing and Teams packages)
Plus, new businesses are entitled to a free 15 minute coaching session to get you on your way.
I no longer need to pick up the phone anymore; I know who is ready to buy.
Founder, International Education Week
Keep your sales process running with customer support
popcorn puts the power in your hands. Our How To videos give you the know-how on the tools you have, and show you how to use them the way you need to.
Whatever your problem is, we're to help...
…so you can get back to business as usual.
Customer support is a vital cog in the machine of small businesses. If something goes wrong, you need to know it’ll be resolved quickly and honestly. popcorn provides multiple options for you to contact customer support, so you can get to the bottom of the problem with the right knowledge in place.
Raise a ticket and we’ll get back to you quickly about your issue.
Our Getting Started page covers the basics for when you sign up with popcorn.
Send us an email to explain your problem.
How To Videos
Teach yourself how popcorn works and fix problems along the way with our informative videos.
Call us on our customer support number to get one-on-one free advice.
Fast and friendly
We’ll aim to get back to you as soon as possible, so you can get back to doing what’s important.
The popcorn promise
To make CRM and prospect management for small businesses a whole lot simpler - to do this, we promise you:
No contracts, setup or hidden fees
No hidden upgrades
Up and running in 15 minutes
Click HERE to learn about the popcorn promise
popcorn is a brilliant system that helps us generate loads of hot leads.